Binatone HR-20 User's Guide download pdf (Page 58)

11 GUARANTEE AND SERVICE

The phone system is guaranteed for 12 months from the date of purchase

shown on your sales receipt. This guarantee does not cover any faults or

defects caused by accidents, misuse, fair wear and tear, neglect, faults

on the telephone line, lightning, tampering with the equipment, or any

aempt at adjustment or repair other than through approved agents.

Please keep your sales (ll) receipt this is your guarantee.

You should also keep the original packaging material.

In the unlikely event that you need to return your phone system to

our Repair Centre while it is under guarantee, there may be a handling

charge.

11.1 While the unit is under Guarantee

1. Disconnect the base unit from the telephone line and the mains

electricity supply.

2. Pack up all parts of your phone system, using the original package.

3. Return the unit to the shop where you bought it, making sure you

take your sales receipt.

Remember to include the mains adapter.

11.2 Aer the Guarantee has expired

If the unit is no longer under Guarantee, rst follow steps 1 and 2 as for

repair under Guarantee. Then...

1. Call Helpline on 0844 557 9677 (for UK only) and ask for a quotaon of

the repair charge and details of where to send your phone system for

repair.

2. Make sure you include with your phone system.

• our name and address

• A cheque or postal order for the value of the repair

• A brief descripon of the fault.

3. Return your phone system to the address given by the Service Department.

* This does not aect your statutory rights.

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Binatone HR-20 User's Guide Page 58